Privacy Policy

Privacy Policy

Effective Date: November 23, 2024.

At Efectra Labs, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with GDPR and other applicable data protection laws.

1. Who We Are

Efectra Labs specializes in building apps, add-ons, and extensions for platforms like Google Workspace, Microsoft Office 365, iOS, and Android. Our goal is to simplify workflows and enhance productivity while respecting the privacy of our users.

For privacy-related inquiries, you can contact us at:
Email: support@efectra.com
Address: BLK 254 Yishun Ring Road, Singapore 760254.

2. Information We Collect

We may collect the following types of personal data:

• User-Provided Data: Information you provide when signing up for our services, such as your name, email address, and billing details.
• Automatically Collected Data: Information like IP addresses, browser types, and usage logs collected during your interaction with our apps and website.
• Third-Party Data: Information shared via third-party platforms like Google Workspace, where our add-ons are installed (e.g., calendar events, email metadata).

3. How We Use Your Information

We use your personal data to:

• Provide and maintain our apps and services.
• Respond to your inquiries and provide customer support.
• Improve and optimize the functionality of our products.
• Ensure compliance with legal obligations.

For data collected via our apps, we use AI-driven tools to process information locally or within the permitted scope of third-party platforms like Google Workspace or Microsoft APIs.

4. Data Sharing and Storage

• With Third Parties: We may share your information with service providers who assist in delivering our services (e.g., hosting providers, payment processors). All third parties are bound by strict confidentiality agreements.
• Data Storage: Your data is stored securely on servers compliant with GDPR and other data protection regulations.
• Retention: We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

5. Your Rights

As a user, you have the following rights:

• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to your personal data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Data Portability: Request your data in a machine-readable format.
• Objection and Restriction: Restrict or object to specific types of data processing.

To exercise these rights, contact us at [Insert Email].

6. Security Measures

We implement industry-standard encryption, access controls, and secure hosting environments to protect your data. However, no system is entirely secure, so we encourage responsible usage of our tools.

7. Cookies and Tracking

We use cookies and similar tracking technologies on our website to:

• Enhance user experience.
• Analyze website traffic and usage patterns.

You can manage your cookie preferences via your browser settings or our Cookie Policy [Insert Link].

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent.

9. Third-Party Integrations

Our products may integrate with third-party platforms like Google Workspace and Microsoft Office 365. We adhere to their developer policies and access only the data necessary to provide our services. For more details, please review the privacy policies of these platforms.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Significant changes will be communicated via our website or email notifications.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:
Email: support@efectra.com
Address: BLK 254 Yishun Ring Road, Singapore 760254.